An order management system is a platform that tracks sales, orders, accounts, stocks as well as enables retailers’ to connect digital commerce to physical stores.Order management necessitates a multi-dimensional scheme that handles practically every aspect of how your business should function, including Customers, Transaction channels, Product information, Inventory level and location, Merchants for purchasing and receiving orders, Consumer service; namely, returns and refunds, Order printing, picking, packing, processing, and shipping.
If you are thinking about starting or improving your Omni-channel strategy, don’t even think about it without an OMS. A sound OMS is a reflection of your brand to your customers that provide insight to your business capabilities. We are always delighted to speak with retailers and brands if there is any query or you need a demo or for some quick questions-just get in touch!